Event Management & Live Events Industry
Team Spirit – Events & Experiential
My experience of Better Connected has been fantastic! It is very rare to come across a company who reflect the same levels of customer service that we strive to deliver at Team Spirit. Nothing is ever too much trouble for phil jones and his team. They always provide the information in a clear and concise way. They provide additional information as and when required and are happy to speak on the phone as well as putting everything in writing. They have never missed a deadline and are consistently easy to deal with.
An all round excellent service – thank you!
Katie Hodson – Office Manager / Executive Assistant
A to V
We got in touch with Better Connected to see if they could help us find a better deal on our Gas and Electricity.
From the moment of contact, I found them very efficient, they explained all the terminology, found out about what our business did and then found the best deals for us.
I was always kept in the loop, explained the process and timeline, without ever having to chase them up. They always got in contact with me.
It totally took the stress out of trying to find the best deals, it was an absolute joy to deal with Better Connected and I would totally recommend them to anyone.
Michelle Baron – Accountant
Serviced Office & Office Support Services
Mantle Ltd – Business Enterprise Centres
I just wanted to express my thanks for the renewal of our Electricity and Gas contracts and the work you have done for us as a broker over the past few years. We first came into contact when Mantle took over the management of Innovation House and we have since expanded our work with you to include our other premises in Wokingham.
I find our working arrangement to be without complication which is the way I prefer to work. You do a great job of keeping an eye on renewal dates for our contracts and on the whole we have saved a substantial amount of money by using Better Connected as our energy broker.
I am aware that water bills are about to be included in this exercise and look forward to working with you on these too.
Tracy Knight – Facilities Manager
Care Home Industry
Nightingales Nursing Home Ltd
After many dealings with many sharks in the energy and communication sector I was very fortunate to be introduced to Better Connected, it was not long before I had full confidence in them to take charge of all my energy contracts and have no reservations in recommending them to any future clients, any issues I have ever had whilst under their wing have been dealt with immediately and with the upmost affect.
Robin Pears – Owner
Scalford Court Care Home
Thank you for your work so far with our utilities at Scalford Court, I am pleased to confirm my satisfaction with our arrangements. Our initial meeting was thorough and left me with a feeling of confidence in you and Better Connected, which has been further enhanced with the actions taken.
The follow up and confirmation process of each stage if also extremely helpful, informative and has helped to reduce the time and stress I have previously had to spent on these matters.
I look forward to our continuing positive relationship.
Jeremy Lord – Director
Plane Tree Court
I’ll be happy to write reference about Better Connected.
Generally, we are pleased with your services, you are always available for us, whenever we had a query & called you or sent email to you, received prompt response.
Better Connected has good, caring staff & services, I’ve mostly been in touch with Phil & Chris & sometimes maybe I’ve called few times & been confused about our contract & Phil or Chris are always there to help & make things easier for us, therefore we appreciate of your services & happy to show our satisfaction.
As we were pleased with the first new contract via Better Connected, we did continue asking for their help & recently they did 4 new contract for 2 of our Nursing Homes, I hope my explanation will give some idea to the third party, please do not hesitate to contact us, if you require more information.
Marjan Bazargan – Accounts Department
Chartered Accountants & Statutory Auditors
White Hart Associates (London) Ltd
Our experience of Chris and the Team at Better Connected has been excellent and we have received a first class service from day one. We have been using Better Connected for a number of years now, not only is the process simple, but we have certainly saved a considerable amount of money and time. The communication is thorough yet simple to understand and we would certainly recommend them to anyone thinking of using a to company to manage your utilities.
Luke Photi – Practice Manager
Hampson Developments Limited
Better Connected have been this company’s Energy Advisors for the past 5 years and they have always obtained, on our behalf, the very best energy contracts for our rental properties.
They are an excellent company to deal with – friendly, efficient and very knowledgeable.
Well before the end of each contract, they contact us and offer a selection of the best quotes for our next contract. Once we decide on the one for us, they handle absolutely everything. The transition, from one supplier to another, is seamless.
It’s such a relief not to have to deal with energy supplies and to know that we’re in such good hands – we also have our own dedicated Account Manager, who is always available to answer any questions that we might have.
We have no hesitation in recommending Better Connections to any company, large or small.
Eunice Hampson – Director
We have been a client at Better Connected since 2011 and would like to confirm that we are satisfied with their performance and will continue our arrangements for the foreseeable future.
Better Connected have assisted us with a variety of services including Energy, Telecoms, Broadband and Mobile. The services they have provided include procurement and account management.
Better Connected have, on numerous occasions, saved us money by retrieving overpayments and lowering annual costs across all services. Most recently they retrieved £553.06 from our former energy supplier.
All tasks that have been requested of Better Connected are completed in a timely manner with an unwavering degree of accuracy.
We would highly recommend the services of Better Connected for any business that require an external account manager to save both time and money.
Barbara Harris – Administrator to the Director
Design, Print & Copy
Church Street Printers Ltd
We have been looked after by BC Consultants now for at least five years. Your company has dealt efficiently with the renewal of several electricity supply contracts and each time we have saved money.
It pays to switch and if you have expert help along the way it is a completely painless experience.
I have no hesitation in recommending BC Consultants.
Paul Knapman – Director
The Great Malvern
Phil Jones has been supplying us with Gas for nearly 6 months now – we have found the experience to be straight forward, uncomplicated and issue free.
Personally – Phil has been an excellent communicator, has returned e-mails quickly and has sorted out (any minor) issues very quickly.
I would recommend Better Connected to anyone.
Jeremy Sutton – Director
Schools, Colleges & Other Educational Bodies
Woodard Schools (Nottinghamshire) Limited – Worksop College
We worked with Better Connected for the first time last year and have been extremely satisfied with the service provided. Phil and his team managed the transfer of our electricity contracts very well, providing a good range of options and all the detail we needed to make a fully informed decision without the difficulties that usually accompany such changes.
We would happily recommend Better Connected to other businesses within our field and would expect them to deliver the same great customer service and, crucially, cost savings.
Lee Ferraby – Finance Director
St David’s College, Independent Boarding & Day School
I am happy to confirm that I have been really pleased with everything that Better Connected has done for the School and would have no hesitation in recommending using them to assist in sourcing energy contracts which are fit for the purpose of the organisation.
Mary Owens – Assistant Bursar